Last Updated: July 23, 2026
We want you to feel good about supporting GodsPrompts. Here’s exactly how refunds and cancellations work.
One-time digital products
All sales are final. Your files are delivered immediately and are yours to keep, so we don’t offer refunds or exchanges on digital downloads. Technical problem? If your download never arrives, a link is broken, or a file won’t open, email admin@godsprompts.com within 48 hours and we’ll fix it or make it right.
The Upper Room membership
Cancel anytime — from your Stripe customer portal or by emailing admin@godsprompts.com. When you cancel, your membership stays active through the end of the period you’ve already paid for, and you keep anything you’ve already downloaded. We don’t pro-rate partial months, and annual memberships aren’t refunded for unused months.
Genuine errors
Duplicate charge, unauthorized purchase, an accidental click? Email admin@godsprompts.com — we handle these case-by-case and aim to be fair.
Before a chargeback
Please email us first at admin@godsprompts.com so we can resolve it directly and quickly.